Services provided by TOR Systems for the Visitor Attraction sector

At TOR we pride ourselves in the professional and personable approach we take to business and the relationships we have with our clients.

We believe the relationship begins at the very first point of contact, through to project management, training and ongoing account management.

The utmost importance is put on providing excellent customer service, to ensure all our clients receive a high standard and professional service from anyone that they come in touch with at TOR.

Please download our full Solutions and Services brochure or click below for more information.

USER FORUMS

ACCOUNT MANAGEMENT

TRAINING

CONSULTANCY

SUPPORT

PROJECT MANAGEMENT

Our Services

“The British Museum has used TOR Systems for many years now to book everything from our busiest exhibitions through to films, lectures, conferences, Member events and all our varied and complex schools bookings. We’ve valued its flexibility and reliability in handling these multiple functions – something which is a real strength of the system and has proved so important in a Museum environment with its wide range and large number of visitors all with different needs.”

“We chose TOR Systems because they were a good fit in terms of size for our organisation and for working with us. They were very good at communication, they were very professional, and we knew we would be able to talk to the right people if there were any issues.”

“The staff have been a pleasure to work with and their extensive experience in the museum world has been a real bonus.”

“I really appreciate that the TOR support team are only a phone call or email away and that they are always happy to help regardless of the issue.”

“The National Coal Mining Museum for England use TOR Systems to efficiently and speedily deal with all our day-to-day and events bookings and the financial reporting, and have always found the service from the account manager and the support team to be first class.”

The National Memorial Arboretum have worked with TOR for over 2 years, and implementing the Maxim system has made a huge difference to the workload of the NMA team. We use Maxim to book events, meeting room space, learning activities, group bookings, catering and other resourcing. We also use it for CRM and are currently progressing the implementation of Maxim Web. The staff at TOR are extremely helpful, they are always on hand to deal with any queries and provide support when required.

“For us, the key win for the Maxim solution provided by TOR is the incredibly simple functionality for both customer and staff. This simple user journey means we are no longer swamped by calls from customers struggling to book tickets and our online ticket sales have increased massively. TOR offer support personalised to our requirements and have been a great team to work with, adapting and adjusting to our needs”

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